Effective Date: August 17, 2026
Last Updated: August 17, 2026
Impressive Exterminating Pest Control (“we,” “our,” or “us”) operates impressiveexterminatingpestcontrol.com. This policy explains what information we collect, why we collect it, and the choices you have. It applies to our website, our contact and quote forms, our phone lines, and our text message program.
Information We Collect
We only collect what we need to schedule and deliver pest control service.
- Contact details — your name, phone number, email address, and service address
- Service details — the pest issue you describe, property type, and your availability
- Communication records — notes from calls, text messages, and form submissions
- Website data — IP address, browser type, pages viewed, and referring source, collected through standard analytics
We do not collect Social Security numbers, financial account numbers, or government ID numbers through this website.
How We Use Your Information
- Responding to inspection and quote requests
- Scheduling, confirming, and rescheduling service appointments
- Sending service reminders, technician arrival updates, and follow-up messages
- Answering questions about treatments, warranties, and billing
- Improving our website and service coverage across Los Angeles County and Orange County
SMS Text Messaging and Mobile Information
This section applies specifically to phone numbers you give us.
We do not share mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party. No mobile information is sold, rented, or licensed under any circumstances.
Consent is explicit and optional. We send text messages only to numbers where the person has checked the SMS consent box on one of our forms, or has texted us first. Checking that box is never a condition of purchase, and you can request service by phone or email without agreeing to receive texts.
What we send. Appointment confirmations, technician arrival windows, quote follow-ups, service reminders, and responses to questions you send us. Message frequency varies based on your service schedule and your conversations with our team.
Costs. Message and data rates may apply, based on your plan with your wireless carrier.
How to stop. Reply STOP to any message from us to opt out. You will receive one confirmation message, and we will send nothing further to that number. Reply HELP for assistance, or contact us using the details at the bottom of this page.
The only parties who ever handle your mobile number are our licensed messaging providers, and they are contractually limited to delivering messages on our behalf. They may not use your number for their own marketing.
When We Share Information
We share your information only in these situations:
- Service delivery — with our licensed technicians assigned to your property
- Operational vendors — scheduling, billing, and messaging platforms bound by confidentiality obligations
- Legal requirements — when required by law, subpoena, or a valid government request
- Safety — when needed to protect the rights, property, or safety of our customers, our team, or the public
We never sell your personal information.
Cookies and Analytics
Our website uses cookies to remember your preferences and to measure how visitors use our pages. You can disable cookies in your browser settings, though some parts of the site may not function correctly afterward.
Data Retention
We keep service records for as long as you remain a customer and for the period required by California pest control licensing and tax regulations. Opt-out records are kept indefinitely so that we do not message a number that has asked us to stop.
Your Rights Under California Law
California residents may request the following at any time:
- A copy of the personal information we hold about you
- Correction of inaccurate information
- Deletion of your information, subject to record-keeping obligations
- Confirmation that we have not sold your information
To make a request, email us at Impressiveexterminating1@gmail.com or call +1 (562) 897-0847. We respond within 45 days.
Children’s Privacy
Our services are directed to property owners and tenants aged 18 and over. We do not knowingly collect information from anyone under 13.
Changes to This Policy
We update this policy when our practices change. The revision date at the top always reflects the current version.
Contact Us
Impressive Exterminating Pest Control
1030 N Mountain Ave, Ste 319, Ontario, CA 91762
Phone: +1 (562) 897-0847
Email: Impressiveexterminating1@gmail.com
